9:30 a.m. update:
Rogers says it is "aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible."
The company promises further updates, but has issued no estimate as to when the outage will be resolved.
We know how important it is for our customers to stay connected. We are aware of issues currently affecting our networks and our teams are fully engaged to resolve the issue as soon as possible. We will continue to keep you updated as we have more information to share.
— RogersHelps (@RogersHelps) July 8, 2022
Original story:
Rogers networks across the country are experiencing outages, affecting internet, wireless services (including Interac) and some 911 services, reports say.
Currently there is no estimated time on a fix.
According to Downdetector, a website that tracks outages, about 20,000 problems were reported on Friday. Customers complained online that they couldn't access internet services.
Rogers did not immediately respond to a request for comment.
Last year, the company suffered a massive wireless outage caused by a software update that left customers without service.
- with files from Canadian Press
