YORK SUPPORT SERVICES NETWORK
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Our offices are closed to the public, but we will continue to support you
We understand the tremendous impact that COVID-19 is having on the lives of our clients, families and staff; especially those dealing with mental health challenges, children with complex needs and adults with developmental disabilities who require support.
We continue to carefully monitor updates provided by Health Canada, along with those from the federal and provincial governments.
In an effort to help prevent the spread of this virus in our community, we have made the decision to close our offices to the public until April 6, 2020.
Office Closures
Our Aurora and Markham offices, as well as, our satellite offices in Durham and Simcoe will be closed to the public until April 6, 2020.
Continuing to offer you support, virtually
Although we will not be offering in-person support, we understand that now, more than ever, you still need to remain connected to us. Here’s how you can continue to reach out to us for support:
Mental Health Support
Community Crisis Response Service, 1-855-310-COPE (2673)
- 24/7 phone support
- 7 a.m. to midnight text support, and
- live chat with a crisis worker at cope.yssn.ca.
Streamlined Access
Call us toll-free at 1-844-660-6602, or apply online at cope.yssn.ca.
Case Management
If you are receiving case management services, you can continue to connect with your case manager via phone, text and email during regular business hours.
Developmental Services Ontario Central East Region
Call us toll-free at 1-855-277-2121, locally at 905-953-0796, (TTY) 905.898.1609, or connect with us online at dsontario.ca.
Passport Program
Call us toll-free at 1-866-257-9776 ext. 2725, locally at 905-898-6455 ext. 2725. For more information about the Passport program visit, our website.
Case Management
If you are receiving case management services, you can continue to connect with your case manager via phone, text and email during regular business hours.
What about events?
All events taking place between March 17 and April 6, 2020, are cancelled and will be rescheduled in April. We invite you to stay-up-to-date by joining us on social media (Facebook, Twitter, Instagram) or subscribing to our e-newsletter.
Keep yourself informed
We encourage you to stay informed on the latest COVID-19 updates from the following credible sources:
Next steps
We will continue to monitor the situation and will update you on any changes as they occur. Please check our website for updates and stay-up-to-date by joining us on social media (Facebook, Twitter, Instagram) or subscribing to our e-newsletter.
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