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Warming centre remains open at Ray Twinney Recreation Complex

Due to cold temperatures, the main lobby area at the Newmarket facility will be open Monday to Friday from 9 a.m. to 4 p.m. until further notice
Ray Twinney Recreation Complex on Eagle Street. Supplied photo/Town of Newmarket


Due to cold temperatures, the Town of Newmarket has activated and continues to provide its warming facility at the Ray Twinney Recreation Complex (100 Eagle St. West) main lobby to assist those in need. This warming facility will be open Monday to Friday from 9 a.m. to 4 p.m. until further notice. Those who require assistance outside of these hours can reach out to York Region’s transitional shelter by calling 1-877-464-9675 or emailing 

Please note that the rest of the building will not be open to the public and there will be a maximum capacity of 10 people in accordance with regulations set out by Public Health and the Province of Ontario.

Residents who are using the warming facility must follow public health guidelines by practising proper hand hygiene, wearing a mask or face covering and staying at least 6ft./2m. away from others using the facility (physical distancing) at all times. 

Residents will be screened by staff when they arrive and asked to sanitize their hands and wear a mask / face covering before entering. Disposable masks will be provided if they do not have one.

Residents who wish to use the warming facility are also asked to participate in a self-health screening process prior to entering the building. Those who have any of the symptoms of COVID-19 (noted below) are asked to refrain from entering the building and to seek assessment and testing as early as possible at a Newmarket’s COVID-19 Assessment Centre at Southlake Regional Health Centre (596 Davis Dr.). 

Symptoms can include but are not limited to:

  • Fever (temperature of 37.8 degree celsius or greater)
  • New or worsening cough
  • Shortness of breath

Other symptoms can include:

  • Sore throat or difficulty swallowing
  • New smell or taste disorder(s)
  • Nausea / vomiting, diarrhea or abdominal pain
  • Runny nose, or nasal congestion (unrelated to seasonal allergies, post nasal drip etc.)

Programming and support for those in need 

York Region continues to offer various support services and emergency and transitional housing for those experiencing homelessness in York Region. 

York Region is offering a new drop-in program in partnership with Inn From the Cold, Krasman Centre and Town of Newmarket. The program provides vital services and supports to people experiencing or at risk of homelessness within a safe and warm environment. Learn more about what is being offered at this drop-in program. Those looking for additional assistance can contact Inn from the Cold at 905-895-8889 or York Region’s Outreach Team at 1-866-553-4053. 

For more information on general COVID-19 information, visit For more information on how to protect yourself against extreme heat, visit Health Canada’s website.

For more information on Newmarket’s warming station, call 905-895-5193 or